Candle Care Guide

How to get the best performance out of your Heavens Candle Pty Ltd Candle.

  • Prevent soot from forming on the glass by keeping wicks properly placed and trimmed.
  • Never allow the candle flame to come in contact with the side of the glass.
  • Do not use if glass is cracked, chipped or broken.
  • If candle has multiple wicks, they must all be lit every time the candle is used.
  • Never introduce liquids or foreign objects into candle and keep it free of wick trimmings, matches and any flammable materials.
  • If the glass becomes blackened while burning, extinguish candle, allow to cool and clean with a dry paper towel.
  • When not in use, keep candle covered to avoid dust build-up.
  • Use a candle snuffer to properly extinguish a candle flame. If not available, blow gently and steadily on the flame until it is extinguished.
  • Container candle burn times will vary. Fragrance, colour, burning habits and environmental conditions affect the time a candle will last.

Candle Safety Instructions

  • Never leave a burning candle unattended.
  • Never use water to extinguish a candle.
  • Ensure wicks are upright and trimmed to 7mm (1/4 inch) during use and each time candle is relit.
  • Do not burn a Heavens Candles Pty Ltd candle for less than 1 hour or more than 4 hours at a time.
  • Stop burning when 13mm (1/2 inch) of un-melted wax remains in the bottom of the glass.
  • Never move a burning candle. Ensure candle is extinguished, wax is solid and jar is cold before handling.
  • Glass may become hot. Burn candle on an appropriate flat heat-resistant surface.
  • Avoid using in drafty areas, near an open window, air duct or fan.
  • Keep away from children, pets and flammable materials.
  • Do not use lid to extinguish candle.